Most Asked Questions
What is Raseeen?
A company specialized in trucks and heavy machinery, and we deal with factories directly, to provide the customer with the best quality and the cheapest price, and we follow up the order from the start of its manufacture in the factory until its arrival in the destination country
Why do I need Raseeen?
Because we have specialized in this field for more than 7 years, and we have direct contact with factories in China, we provide products according to your request at excellent prices that you will not find the same
How many years of experience in the field of import?
More than 7 years
How often does it take to purchase and send an order?
After receiving the first batch directly, we contact the factory to start the manufacturing process, and the process takes from 25 to 40 (working days), and then we directly carry out the shipping process to the destination country after receiving the rest of the second batch, the shipping process from China to the countries of the Middle East is from 20 to 35 days
What is Sino brand?
It is one of the largest Chinese companies in exporting trucks
Why Sino-Howo?
– Huge towing capacity
– It works strongly and efficiently in paved and non-paved roads
– Competitive prices, cheaper than European trucks and do the same work (higher income with less investment)
Cheap and readily available
– Designed with high efficiency to work in Africa and the Middle East under a harsh work environment
– High ability to work in the environment of the Middle East and Africa
How much does a truck cost?
Twice less than the price of European or American trucks
How many tons can the Chinese tractor Sino truck carry?
From 60 to 70 tons
Is it possible to modify the specifications of the tractor according to the customer’s request?
Yes, it can be modified according to the customer’s specifications and requests
Are there automatic trucks?
Yes, there are automatic driving trucks, and there is also a regular gearbox, according to the customer’s request
Is the truck manufactured or is it manufactured ready?
It is manufactured according to customer specifications
How long does the manufacturing process take?
From 25 to 40 days as a maximum
How long does shipping take?
Depending on the final destination country
– Sudan from 30 to 50 days
– Gulf countries 20 to 30 days
– Egypt 20 to 30 days
For any other country, please contact us through the link
How is the purchase made?
First: Make a contract between the two parties
Second: Pay 30% of the value of the goods
Third: Pay 70% of the value of the goods after manufacturing and before shipment
Fourth: Paying 5% of the purchase value to the company as a service return
Fifth: All papers and bills of lading shall be delivered to the second party ((the buyer))
Are there other services after the customer has delivered his goods?
Yes, we will contact the customer and confirm that the goods are correct. If there is any loss or damage, we will contact the factory in China.
In the event of products arriving damaged or damaged, who bears responsibility?
Raseeen ships all products with a shipping guarantee contract, and we check and photograph the products before shipment, but any damage during shipping is the responsibility of the insurance company, and Raseeen is not responsible, but in this case we provide solutions and assistance
Who is responsible for tracking the shipment?
Our responsibility ends after the customer delivers the policy and determines the expected time for the arrival of the shipment and the shipping agent in the country of arrival, but we can help the customer track and know the location of the shipment
Is it possible to photograph the products upon their arrival to you?
Yes, the products are photographed before shipment and to ensure that everything is perfect